Planning Service Improvement
Introduction
Service improvement is at the heart of how we ensure and improve the quality of the service user experience. Your project may relate to any aspect of a service which could be improved or a new innovative idea that you wish to take forward. This might relate to care in a clinical or community setting or may be concerned with processes and resources. In undertaking this module, you will receive practical advice, extend your academic knowledge and most importantly have the support of a group of peers engaged in their own service improvement challenges (you will not be required to implement the service improvement project during the module).
Who the module is aimed at
All health and social care professionals, including third sector or private organisations.
Benefits of taking the module to the individual, the organisation and the patient
You will develop the knowledge and skills to identify, justify and plan a specific service improvement project. You will be better prepared to respond to, lead or take an active part in future service improvement projects. You will be equipped to lead service improvement through understanding the influence leadership and followership has on the service improvement processes in your organisation. Placing the service users at the centre of the project you will identify achievable and measurable benefits for the stakeholder group and your organisation.
What you learn
We aim to support you in identifying, justifying and planning for the delivery of service improvement within your organisation. In doing so you will develop your understanding of the processes involved and the challenges of leading teams and managing resources.
General areas covered
- Service improvement methodologies
- Understanding of the improvement process within health and social care
- Critical reflection via distance learning activities and online support
- Understanding the barriers to change
- Leading without positional power
Skills gained for the workplace, technical skills or academic skills
- Reflective and critical thinking
To Study this distance learning module you will require access to a computer with:
- a reliable internet connection
- Microsoft or Apple Mac Supported Office Software
- the current version of Google Chrome or Mozilla Firefox
Fees and Funding for 2024/25
| Indicative price for stand-alone module |
Home student: £860 EU / International students: £1,435 - this is part-time study and therefore cannot provide sponsorship for Tier 4. |
|---|---|
| How to apply |
To apply for a self-funded place, please complete and return the application form below: To apply for a Workforce Development / Workforce Transformation funding WDF/WTF funded place, please complete and return the relevant application form below Further information and Workforce Development Funding / CPD Funding online application form |
Further details
For further information please contact the module leader Anita McCrum - a.mccrum@shu.ac.uk
Related course(s)
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