You can challenge an admissions decision with an appeal, or make a complaint about how your application was handled.
We will consider appeals if:
- we have not followed our policies and processes, or
- we did not follow legislative and mandatory guidance.
We will not consider appeals against the academic judgement of the admissions tutor.
Appeals and complaints are confidential. They only involve the staff investigating the case, and those who made the original decision.
How to make an appeal
You can submit an appeal or complaint by email to applicantappeals@shu.ac.uk.
In your email, explain why you are appealing, and attach any supporting evidence.
We usually let you know we have received your appeal within 48 hours, and respond within 21 days.
What can happen
If we uphold your appeal, we might:
- review your application material again,
- invite you to a second interview, or
- offer you a place, which can be deferred if necessary.
Applicants will not be disadvantaged as a result of making an appeal or complaint in good faith.
Get help
For questions or feedback about your application, please complete an enquiry form.
