Hi, I'm here to help

Meet Hallam Helper – the new virtual assistant for students at Hallam. It provides high-quality, instant support whenever you need it.

Say hello :)

Why use Hallam Helper

Hallam Helper provides 24/7 support across our student platforms, giving you instant access to the info you need anytime, anywhere.

It’s here to answer all your questions about uni life, study support, campus facilities, wellbeing, opportunities and much more. And if it can’t give you a specific answer, it will point you in the right direction.

For course-specific, personal and specialist advice, visit Hallam Help.

How to chat with Hallam Helper

Hallam Helper’s a bright spark – but as an AI it’s best to keep your questions simple and to the point.

Here are a few examples to get started:

• Where can I get coffee and cake on campus?
• What is MyHallam?
• I feel lonely.
• Where can I get support for my studies?
• Where can I meet some human friends?

Accuracy of information

Hallam Helper is an AI virtual assistant powered by Galvia. As an AI, it may generate answers which have errors and biases or may be misleading.

Neither Sheffield Hallam nor Galvia guarantees the reliability, accuracy or suitability of any output. Nor will we be liable for any errors, inaccuracies, or misleading content generated by Hallam Helper.

When using Hallam Helper, please verify the accuracy and appropriateness of all answers, and ensure your use complies with all laws and ethical standards.

Personal information

Important – please make sure that any queries you submit to Hallam Helper do not contain information which identifies you or any other person.

Hallam Helper cannot use or retrieve your personal data, such as that stored on My Student Record or My Timetable.

Find out how Sheffield Hallam processes your personal data at our Privacy Statement.