Microsoft Teams is a communication and collaboration platform that is regularly used across the education and professional industry, and is available to all students and staff. By using Teams, you will be able to chat, share files, make calls, and video meetings with others. 

Getting Started with Teams

Microsoft Teams is designed for digital communication. Whether you are working on group projects, connecting with lecturers, or accessing essential resources, Teams provides the tools you need to thrive at Sheffield Hallam University. 

This guide will introduce you to the key features of Teams and help you make the most of its features.

Accessing Teams

As a Sheffield Hallam University student, you have access to the Microsoft 365 suite, which includes Teams. 

To access Teams use the Microsoft Edge web browser and visit office.com

• If you are accessing from a university computer, you are automatically signed-in to Office 365.
• If you are accessing from outside the university, please use your university credentials sign-in. 
• username@hallam.shu.ac.uk
• Password

Using Teams in a browser allows you to manage notifications effectively, receiving alerts only when you actively visit the app.

To manage notifications using the desktop or mobile app:

• Visiting MS Teams and download Teams for Work and School.
• Sign-in with your university credentials.

Teams Features

As a student, Teams is your primary platform for course communication where you can use these features:

• Chat: Engage in real-time discussions with peers.
• Calendar: Participate in scheduled group sessions.
• Teams Channels: Join dedicated spaces for specific courses or topics.
• Calls: Make direct audio or video calls.
• OneDrive: Access and share your files with collaborators.

Tips for a Positive Experience

As a Sheffield Hallam University student using Teams you are expected to align with our commitment to professionalism and digital wellbeing. 

• Active Engagement: Join discussions and connect with your classmates.


• Respectful Scheduling: Plan meetings and calls in advance to minimise disruptions.


• Professional Communication: Use Outlook for contacting academics outside of Teams channels.


• Responsible Sharing: Share information appropriately, avoiding the sharing of sensitive or confidential data.


• Inclusive Behaviour: Treat everyone with respect, avoid discriminatory language, and ensure that your interactions are inclusive of all participants.

LinkedIn Learning Pathway

To learn more about the advanced features of Teams, check out our curated Teams LinkedIn Learning pathway. 

Our Teams LinkedIn Learning pathway shows you how to:

• Download and use Teams
• Join meetings and use meeting features
• Join discussions in channels and chats
• Share files

Unlock the full potential of Teams with our certified Teams learning pathway. This comprehensive course will guide you through all of Teams' features, ensuring you can use the platform effectively and efficiently.

Frequently Asked Questions

How do I join a team?

You can join a team in two ways:
1. Invitation: If you have been invited to a Team, you will receive a notification with a link to join.
2. Code: If you have a team code, go to the Teams app, and click on "Join a team." Enter the code and follow the prompts.

Note: As a student you will be automatically enrolled to your Teams, if not please contact your academic who can add you.

How do I schedule a meeting in Teams?

To schedule a meeting, go to the "Calendar" tab. Click on "New meeting." Add a title, choose a date and time, and invite participants. You can also set up online meetings with Teams.

How can I share files with my team?

There are several ways to share files:
1. Upload: Drag and drop files directly into a channel or conversation.
2. Share from OneDrive or SharePoint: If you're using these platforms, you can easily share files from there.
3. Link: Share a link to a file stored elsewhere.

What is a "mention" in Teams?

A mention is a way to notify someone directly in a chat or channel. Use the @ symbol followed by their name.

Can I use Teams on my phone or tablet?

Yes, Teams has apps available for iOS and Android devices.

Visit Microsoft Teams Apps to download the app on your mobile device.

How do I change my profile picture in Teams?

Go to your profile settings (the three dots next to your name) and select "Change profile picture."

Can I share my screen during a meeting?

Yes, you can share your screen by clicking the "Share" within teams, the location of this may differ on different devices. For the best experience use a desktop or laptop device.

What is a "background effect" in Teams?

Background effects allow you to replace your video background with a different image or scene.

How to get support

If you have any problems with Teams please contact the IT Service Desk