We are responsible for creating a consistent experience across Sheffield Hallam University’s websites and social media platforms.

User needs are at the heart of our work. We want our digital content and tools to be simple, accessible, useful and effective.

General support

The button below will give you access to our general support form.

The support available here includes:

• Creating a Sitecore account
• Managing your Sitecore account
• Help with publishing a Sitecore item
• Help with unlocking a Sitecore item
• Single redirect requests

For content updates please email ! Marketing Enquiries

If you work in Recruitment, Communications and Marketing and are planning to engage an external supplier, please attach a completed third party engagement form (DOCX, 74.4KB) to your work request.

For large or complex requests, we will usually schedule a meeting with you before we start work.