Delivering Affordability Assistance to water customers: cross sector lessons

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Delivering Affordability Assistance to water customers: cross sector lessons

Project Director: Aimee Ambrose
Project Duration: 2016

This project involved a cross sector analysis of affordability assistance initiatives being implemented across the water, energy, housing and health sectors in order to generate learning for the water sector regarding extending the reach and targeting of their affordability assistance offer. A key aim of the review was to help the client (Consumer Council for Water) to identify further opportunities for water companies to link with wider poverty and affordability initiatives in order to reach more of those who need affordability support the most. The report also aims to improve the water sector’s understanding of what might constitute good practice in promoting affordability assistance across a range of sectors and how these might be applied in the water industry.

The project team also included James Pinder (Sheffield Hallam University) and Mike Foden.

Project reports


About this project

Explore the people, research centres and partner organisations behind this project.

Get in touch

Contact CRESR to discuss partnerships, doctoral research and more

Contact CRESR

Research team

Aimee Ambrose

Aimee Ambrose

Professor of Energy Policy

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Chris Damm

Research Fellow

Jan Gilbertson 114500

Jan Gilbertson

Senior Research Fellow

Jan Gilbertson's profile