About

Qualifications

1989-1993: B.Eng(hons) Aerospace Engineering, University of Hertfordshire
1992-1994: M.Eng in Engineering, University of Hertfordshire.
2009: PhD, Cranfield University / Rolls-Royce PLC.
2011: Postgraduate Certificate in Learning and Teaching in Higher Education, Sheffield Hallam University

Industrial Experience

1994-1996: Teaching Company Associate with Warwick Business School.

Project work to increase productivity and reduce lead times, including improvements to MRP planning and scheduling, implementation of customer performance measures and leading a quality improvement team.

1996-1998: Manufacturing Engineer, Dunlop Aviation

Support and ongoing improvement activities for the rotational and prismatic manufacturing cells within the Braking Systems module.

1998 - 2004: Business Consultant, CSC

Certified SAP Implementation Consultant specialising in Materials Management and Production Planning modules. Implementation, upgrade and support activities for a range of clients, including utilities, manufacturing and FMCGs.

Specialist areas of interest

Servitization; Engineering Knowledge Management, Six Sigma.

Teaching

Department of Engineering and Mathematics

College of Business, Technology and Engineering

Management, Logistics and Supply Chain / Industrial Collaborative Engineering

All MEng / BEng undergraduate courses

Level 5: Process Improvement and Lean Manufacturing; Engineering Business Systems.

Level 6: Project and Quality Management; Railway Engineering Management; Design and Innovation Management; Quality Engineering.
Level 7: Lean Operations and Six Sigma

Research

Productization in Servitization

Servitization is the transformation of organisations from being primarily product-focused to offering a package of products and services as an overall offering addressing the customer's need. This has implications throughout the engineering sector. Current research is based on the reverse continuum of this: service-based engineering companies moving into product development and manufacturing, again with a view to an overall offering to meet the customer's need. Such companies are unusual and their motivations worthy of further investigation.

2004-2007: Doctoral research student, Cranfield University

PhD Thesis title
Acquisition and Sharing of Innovative Manufacturing Knowledge for Preliminary Design

This research investigated how the knowledge associated with new manufacturing processes can be effectively identified, acquired and shared between designers and manufacturing engineers, during the preliminary stage of design. The specific case studied was the development of gas turbine engines. A workshop-based methodology to identify and capture the required knowledge was developed and tested within the company using three components.

Publications