Dr Emma Martin
Head Of Department Service Sector Management
Summary
Emma is currently Head of the Department of Service Sector Management at Sheffield Hallam University. The Department has over 2000 students studying Tourism, Hospitality, Events, Food, Nutrition and Facilities Management at Undergraduate and Postgraduate levels. The Department also has a vibrant Doctoral community and overseas delivery. With a team of over 80 academic staff the department is part of Sheffield Business School, the largest business school in the United Kingdom. Aligning all of its provision to Professional bodies and specialising in experiencial learning the department has recently secured 5yrs EPAS accreditation from the European Foundation for Management Development for it's UG Hospitality and Tourism provision, one of only three universities in the world to do so.
Emma has successfully supervised 6 doctoral students to completion and is currently supervising a further 5 students. She regularly acts as a reviewer for a number of hospitality and tourism academic journals, external examiner for postgraduate programmes and doctoral candidates, as well as a panel member on validations and collaborative partnership approvals.
Emma is a member of the Council for Hospitality Management Education (CHME) executive where she is national secretary and chair of the management stream for the annual conference and has been part of the judging team for the British Institute of Inn Keeping (BII), National Training Awards in 2005, 2006, 2007 and 2008. She also acted as an academic advisor for the HE Skills Academy project on 'Careers in Hospitality, Retail and Sport'. Her current research and consultancy work is based on Lifestyle employment in Hospitality, Migration and talent management and wider aspects of employment and HRM in the hospitality and tourism industries. Her work is published across a number of hospitality and tourism journals.
About
Qualifications
- 2004: Research Supervisors Development Programme, Sheffield Hallam University, United Kingdom
- 2003: PhD - Exploring the Employment Relationship in the Small Firm: A Social Action Approach, University of Nottingham, United Kingdom
- 1998: BA - Human Resource Management, Staffordshire University
- 1997: CIMA Chartered Institute of Management Accountants, University of Derby, United Kingdom
Chair of national or international conference
International
- 2017: , Council for Hospitality Management Education (CHME)
CPD/ Attendance at annual conferences
Other
- 2017: , European Foundation for Management Development (EFMD)
- 2017: , Chartered Association of Business Schools
- 2016: , Chartered Association of Business Schools
Membership of external committee
Committee Member
- 2010: Executive Committee Member of CHME, Council for Hospitality Management Education (CHME)
PG External Examiner
Subject
- 2009: PG External Examiner Hospitality Courses, Oxford Brookes University
- 2008: PG External Examiner Hospitality and Tourism, University of Wolverhampton
Head of Department Service Sector Management
Research
- Employment in Small Firms
- Lifestyle Employment
- Lifestyle Migration
- Orientations to Work
- Qualitative research methods including the use of diaries in management reearch
- The employment relationship and Human Resource Management practices
Teaching
Department of Service Sector Management
Sheffield Business School
Hospitality
2002 to present: Module Leader - Human Resource Management (onsite and distance learning); Dissertation; Leadership and Management Skill Development; Managing People; Talent Management, Sheffield Hallam University, United Kingdom
2002 to present: Lecturer - Organisational Environment; Hospitality Organisational Excellence; Applied Management Project; Leadership and Entrepreneurship for Hospitality and Tourism; MSc Dissertation Supervisor, Sheffield Hallam University, United Kingdom
2002 to present: Module Leader - Organisational Behaviour Distance Learning (Yr3); HND Human Resource Management, Sheffield Hallam University, United Kingdom
2002 to present: Lecturer - Human Resources Management (Degree Yr2); Career Management (Degree Yr2); Social Psychology for Managers (Yr1); Dissertation / Project Supervisor, Sheffield Hallam University, United Kingdom
Publications
Journal articles
Telling, R., & Martin, E. (2023). The impact of adolescent work on parent-child relationships: A multi-generational approach among hospitality family businesses. Hospitality and Society. http://doi.org/10.1386/hosp_00058_1
Tajeddini, K., Rasoolimanesh, S.M., Gamage, T.C., & Martin, E. (2021). Exploring the Visitors' Decision-Making Process for Airbnb and Hotel Accommodations Using Value-Attitude-Behavior and Theory of Planned Behavior. International Journal of Hospitality Management, 96, 102950. http://doi.org/10.1016/j.ijhm.2021.102950
Tajeddini, K., Martin, E., & Ali, A. (2020). Enhancing Hospitality Business Performance: The Role of Entrepreneurial Orientation and Networking Ties in a Dynamic Environment. International Journal of Hospitality Management, 90, 102605. http://doi.org/10.1016/j.ijhm.2020.102605
Tajeddini, K., & Martin, E. (2019). The importance of human-related factors on service innovation and performance. International Journal of Hospitality Management, 85, 102431. http://doi.org/10.1016/j.ijhm.2019.102431
Tresidder, R., & Martin, E. (2018). Deviant behaviour in the hospitality industry: A problem of space and time. Hospitality & Society, 8 (1), 3-22. http://doi.org/10.1386/hosp.8.1.3_1
Holland, C., & Martin, E. (2015). Lifestyle migration and work choices. Hospitality & Society, 5 (1), 23-42. http://doi.org/10.1386/hosp.5.1.23_1
Martin, E. (2015). Lifestyle Employment: A new world of work? Hospitality and Society, 5 (1), 23-42.
Martin, E. (2012). The Employment Relationship in the Small Firm: Revisiting Orientations to Work. International Journal of Hospitality Management, 31 (4), 1318-1326.
Mensah-Ansah, J., Martin, E., & Egan, D. (2011). Tourism trends in Ghana : the accommodation sector. Tourism Analysis, 16 (2), 157-168. http://doi.org/10.3727/108354211X13014081270369
Martin, E. (2010). Tourism Trends in the Accommodation Sector in Ghana. Tourism Analysis, Special Edition on The State of Tourism in Africa.
Martin, E. (2007). Exploring the UK Hospitality Industry and Age Discrimination. International Journal of Contemporary Hospitality Management, 19 (4), 309-318.
Martin, E. (2007). Part-time Work and Portgraduate Students: Developing the Skills for Employment? The Journal of Hospitality Leisure Sport and Tourism, 6 (2), 29-40. http://doi.org/10.3794/johlste.62.133
Martin, E., & Gardiner, K. (2007). Exploring the UK hospitality industry and age discrimination. International journal of contemporary hospitality management, 19 (4), 309-318. http://doi.org/10.1108/09596110710747643
Martin, E. (2006). Job Satisfaction and the Older Hospitality Worker. Hospitality Review.
Martin, E. (2006). Ready or Not? Age Discrimination Legislation is Here! Hospitality Review.
Martin, E. (2004). The influence of orientation to work on employee turnover. Hospitality Review, 6 (1), 30-36.
Martin, E. (2004). Who's Doing the Kicking? The Influence of Employee Orientations to Work. International Journal of Contemporary Hospitality Management, 16 (3), 182-188.
Martin, E. (2004). Who's kicking whom? Employees' orientations to work. International journal of contemporary hospitality management, 16 (3), 182-188. http://doi.org/10.1108/09596110410531177
Martin, E. (2004). Orientations to work and employee turnover. The Hospitality review, 6 (1), 30-36.
Holland, C., & Martin, E. (n.d.). Work-life balance: beyond a three dimensional approach. Work, Employment and Society.
Conference papers
Egan, D., Egan, H., & Martin, E. (2016). Cafe Society and Thinking Spaces.
Gardiner, K., & Martin, E. (2012). Attitudes towards the removal of the Default Retirement Age within the Hospitality Sector.
Holland, C., & Martin, E. (2011). Shifting Lifestyles, Migration and Employee Relations in Hospitality.
Egan, D., & Martin, E. (2010). Lifestyle Entrepreneurship in the Ghanaian Hospitality Industry.
Martin, E. (2009). Pricing Strategies Used by Small Ghanaian Hotels.
Martin, E. (2007). Employability and Postgraduates: Embedding Skill Development into the Curriculum.
Martin, E. (2006). Part Time Work and Postgraduate Students: Developing the Skills for Employment.
Martin, E. (2006). Job Satisfaction and the Older Hospitality Employee.
Martin, E. (2005). Exploring the relationship between skills and part time work of International Postgraduate students in Tourism and Hospitality.
Martin, E. (2004). In Search of Utopia: Creating the Employment Relationship in the Small Firm.
Martin, E. (2003). Who's doing the kicking? The Influence of Employee's Orientations to Work on the Small Hospitality Firm.
Book chapters
Martin, E. (2008). Developing Employability in Postgraduate H&T courses through work placement. In Graves, S., & Maher, A. (Eds.) Developing Graduate Employability: Case Studies in Hospitality, Leisure Sport and Tourism. Newbury: Threshold Press Ltd
Reports
Ali, A., Egan, D., Haynes, N., Holland, C., & Martin, E. (2020). The Future of Hospitality Management Education. Council for Hospitality Management Education. https://www.instituteofhospitality.org/wp-content/uploads/2022/07/June-2020Update-Future-of-Hospitalty-Management-Education-CHME-Report1.pdf
Theses / Dissertations
Henke, K.F. (2023). Value-focused negotiation versus integrative mindset:Reducing fixed-pie perceptions in integrative negotiations. (Doctoral thesis). Supervised by Martin, E., & Mostafiz, M.I. http://doi.org/10.7190/shu-thesis-00545
Mighten, E. (2020). Felicity conditions of a theory of expertleadership in professional football. (Doctoral thesis). Supervised by Martin, E., & Allan, P. http://doi.org/10.7190/shu-thesis-00328
Husain, F. (2019). An Exploration of Leader member Exchange Influencers. (Doctoral thesis). Supervised by Gardiner, K., Martin, E., & McAuley, J.
Zheleznyak, K. (2018). Contemporary labour migration and talent management in the global hotel industry. (Doctoral thesis). Supervised by Martin, E., & Doherty, L.
Telling, R. (2017). A typology of next generation employment preferences in family businesses. (Doctoral thesis). Supervised by Martin, E., & Goulding, P. http://doi.org/10.7190/shu-thesis-00107
Graham, D. (2015). The chef as an emotional and aesthetic labourer; an employee in transition. (Doctoral thesis). Supervised by Ali, A., Martin, E., & Spencer, P.
Lee, Y. (2014). A distinctive SHRM approach in the Korean hotel industry. (Doctoral thesis). Supervised by Doherty, L., & Martin, E.
McGirl, J. (2014). Emotional labour and valued social identity in hospitality workers : An hermeneutic exploration. (Doctoral thesis). Supervised by Martin, E.
Mensah-Ansah, J. (2011). Small tourism accomodation businesses in Ghana : A barrier to strategic tourism development? (Doctoral thesis). Supervised by Martin, E., & Egan, D.
Lai, J. (2009). Employee empowerment in international tourist hotels in Taiwan: A cultural perspective. (Doctoral thesis). Supervised by Martin, E., Ball, S., & Nield, K.
Presentations
Martin, E. (2019). Hospitality 101: Industry and Alumni, Mandarin Oriental Hyde Park, London Closing Key note, 2019.
Martin, E. (2018). Invited session: The impact of tourism on Yorkshire. Presented at: Welcome to Yorkshire Conference 2018
Martin, E. (2018). Hospitality: Technology, Innovation and Change: Industry and Alumni event, Hilton Waldorf, London Closing Keynote, 2018.
Martin, E. (2017). Invited Keynote British Academy of Management: "Writing, presenting and networking at conferences for success".
Martin, E. (2012). Employment relationship in the small firm : revisiting orientations to work. http://doi.org/10.1016/j.ijhm.2012.03.015
Posters
Martin, E. (1999). Are We Talking The Same Language? Human Resource Management in the Small Firm.
Other publications
Martin, E. (2015). CHME Conference Industry and Academic Q&A Panel Member.
Martin, E. (2004). In Search of Utopia: Creating the Employment Relationship in the Small Hospitality Firm - Working paper series Centre for Tourism and Cultural Change, Sheffield Hallam University.
Other activities
External Responsibilities
- 2003: Involved in organisation of CHME Conference, Council for Hospitality Management Education (CHME)
- 2014 to 2017: Chair CHME Management Stream, Council for Hospitality Management Education (CHME)
- 2013 to 2016: Honorary Secretary of CHME, Council for Hospitality Management Education (CHME)
- 2013: Co Chair CHME Management Stream, Council for Hospitality Management Education (CHME)
- 2005 to 2008: National Training Awards Judge, British Institute of Inn Keeping, United Kingdom
Honour
- 2015: Nominated for Inspirational Teaching Award, Sheffield Hallam University, United Kingdom
- 2015: Nominated for Inspirational Doctoral Supervisor Award, Sheffield Hallam University, United Kingdom
- 2014: Nominated for Inspirational Teaching Award, Sheffield Hallam University, United Kingdom
- 2013: Nominated for Inspirational Doctoral Supervisor Award, Sheffield Hallam University, United Kingdom
Research funding or grant
- 2017: Fieldwork funding for research on family adventure tourists, Sheffield Hallam University, United Kingdom
Postgraduate supervision
Current supervisions
- PhD/DBA Currently under Supervision (5 students)
Completed supervisions
- PhD Supervised (5 students)