Dr Claire Holland FHEA, PhD, MSc, BSc
Division Head, Sheffield Business School
Summary
As Division Head, I provide visible and active leadership for the Division of Business, Management and People. This includes leading and managing the portfolio of courses and people in the division to deliver excellent applied courses and a fantastic student experience.
I have a passion for applied and work-based learning, recognising it as the foundation for personal and professional growth and strongly believe that Sheffield Hallam delivers on its ambition to be a world-leading applied university.
About
I have worked at Sheffield Hallam University since 2010 and have an industry background in Human Resource Management and Hospitality, working nationally and internationally. Teaching specialisms include Human Resource Management, Organisational Behaviour and reflective practice, with a focus on applied and work-based learning.
As Division Head, I provide visible and active leadership for the Division of Business, Management and People. This includes leading and managing the complex portfolio, the deployment of staff and resources and ensuring the financial sustainability of the division.
As a member of Sheffield Business School leadership team, I work to make a significant contribution to delivering on the strategic plan and achieving overall success for the School.
I also lead and manage business school-wide activity, with a current focus on ensuring Ofsted readiness for our Apprenticeship provision having previously worked as Apprenticeship Lead for the Department of Management. In this role, I worked collaboratively externally and internally across the university to consistently deliver high quality provision and results.
Research interests focus on the role of work in the lives of lifestyle migrants, the social context of work and the future of work. Methodological interests are around the use of narratives and ethnographic fiction science and social media as a data collection tool. Pedagogical research interests are on the value of work based learning and the role of the academic advisor.
Qualifications
- 2016: Doctor of Philosophy, Hospitality Management, Sheffield Hallam University, United Kingdom
- 2014: Fellow - Higher Education Academy, Other, United Kingdom
- 2010: MSc Hospitality Business Management, Sheffield Hallam University, United Kingdom
- 2008: BSc Hospitality Business Management, Sheffield Hallam University, United Kingdom
Teaching expertise
- Cultural Studies
- Hospitality including Human Resource Management, Organisational Behaviour and Entrepreneurship and Innovation
Research
- Human Resource Management / Organisational Behaviour
- Including Lifetsyle entrepreneurs, lifestyle migration and lifestyle mobilities
- Service Sector Management
Industry Links
- CPD/ Training
- Partnership development
Teaching
College of Business, Technology and Engineering
Subject area or group
- Division of Business, Management and People
Courses taught
- Chartered Manager Degree Apprenticeship
- MSc Hospitality Management
- BSc Hospitality Management
Modules
- Consultancy Module
- Reflective and Personal Development Skills
- Organisational Development
Research
Current research projects
Pedagogic research into the role of work-based learning through funded Teaching, Learning Student Experience Enhancement Projects has been disseminated through internal teaching and learning conferences (Millman C., Holland, C and Piearcey, S. (2022). Understanding the Work in Work Based Learning. Transforming Learning Conference 2022) has fed into course redesign at Sheffield Hallam University.
Featured research projects
Funded research including: Ali, A., Egan, D., Haynes, N. and Holland, C. (2022). The Future of Hospitality Management Education. Commissioned Follow up White Paper
Publications
Journal articles
Holland, C., Westwood, C., & Hanif, N. (2020). Underestimating the relationship between academic advising and attainment: a case study in practice. Frontiers in Education – Special edition - Leadership in Education “Academic Advising and Tutoring for Student Success in Higher Education: International Perspectives”. http://doi.org/10.3389/feduc.2020.00145
Holland, C., Westwood, C., & Hanif, N. (2020). Underestimating the relationship between academic advising and attainment: a case study in practice. Frontiers in Education, 5, 145. http://doi.org/10.3389/feduc.2020.00145
Holland, C., & Haynes, N. (2018). Education and Industry - Two Sides of the Same Coin. Hospitality Quarterly.
Holland, C., & Martin, E. (2015). Lifestyle migration and work choices. Hospitality & Society, 5 (1), 23-42. http://doi.org/10.1386/hosp.5.1.23_1
Holland, C., & Martin, E. (n.d.). Work-life balance: beyond a three dimensional approach. Work, Employment and Society.
Conference papers
Ahsan, R., Darabi, F., Johnson, S., & Holland, C. (2022). Challenges in collecting documentary evidence: an exploration of Academic Entrepreneurship in Bangladesh. In BAM 2022 Conference, Manchester, 2022 - 2 September 2022. https://www.bam.ac.uk/events-landing/conference.html
Holland, C., & Conneally, A. (2021). Reflections on the future of Talent Management Innovations in the international hospitality industry. In EUROCHRIE.
Holland, C., & Millman, C. (2021). Utilising Insights Discovery to support applied projects and drive self-development. In Transforming Learning Conference 2021.
Holland, C. (2019). The modern worker: a framework for individual choice. In British Academy of Management, Birmingham. British Academy of Management: https://www.bam.ac.uk/identity-0
Holland, C., & Westwood, C. (2019). The relationship between academic advising and student attainment. In UK Advising and Tutoring Conference, Plymouth, UK, 11 April 2019 - 12 April 2019.
Holland, C., & Martin, E. (2011). Shifting Lifestyles, Migration and Employee Relations in Hospitality.
Holland, C., Millman, C., & Piearcey, S. Understanding the Work in Work Based Learning. In Transforming Learning Conference.
Book chapters
Holland, C. (2023). Temporality and the lifestyle operator. In Tourism: A temporal analysis. (pp. 131-148).
Reports
Ali, A., Egan, D., Haynes, N., & Holland, C. (2022). The future of hospitality management education addendum. CHME. https://www.instituteofhospitality.org/updated-report-on-the-future-of-hospitality-management-education-now-available/
Ali, A., Egan, D., Haynes, N., Holland, C., & Martin, E. (2020). The Future of Hospitality Management Education. Council for Hospitality Management Education. https://www.instituteofhospitality.org/wp-content/uploads/2022/07/June-2020Update-Future-of-Hospitalty-Management-Education-CHME-Report1.pdf
Theses / Dissertations
Ahsan, R. (2024). Academic entrepreneurship in Bangladesh. (Doctoral thesis). Supervised by Darabi, F., Johnson, S., & Holland, C. http://doi.org/10.7190/shu-thesis-00604
Presentations
Holland, C. (2015). From a passion for adventure to the realities of mountain guiding in Chamonix.
Holland, C. (2015). Being a hospitable host: impacts on lifestyle migrant workers in Chamonix.
Holland, C. (2014). Review of The importance of ethics from a doctoral student perspective.
Holland, C. (2014). Lifestyle Migration and work: the case of tourism lifestyle migrants in Chamonix.
Holland, C. (2013). Lifestyle Migration and work.
Holland, C. (2013). Lifestyle Migration and work: the case of lifestyle migrants in the wider regions of Europe.
Holland, C. (2012). Lifestyle, Migration and the Relationship with Work in Hospitality.
Other publications
Holland, C. (2019). Addressing the post-Brexit immigration guidelines and the impact upon hospitality. Yorkshire Post
Other activities
External responsibilities
Chartered Association of Business Schools External Examiner
Postgraduate supervision
I supervise doctoral students in a range of areas including flexible work, new ways of working and the impact of leadership on organisational cultures.