This website is run by PebblePad, Inc via license by Sheffield Hallam University. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. For instance:

• you cannot modify the line height or spacing of text
• although changed in browser font text may not change on screen
• most older PDF documents are not fully accessible to screen reader software
• some of our online forms are difficult to navigate using a screen reader or keyboard navigation
• some focus indicators on live social icons lack contrast

For more detail, refer to the Technical Information section below.

How to report accessibility issues with this platform

If you find content that you are unable to access on our website, we recommend you contact the site owner in the first instance, using any contact details on the pages. They will have direct access to the original content and be able to provide any alternative formats needed.

How to contact the University about accessibility issues

Reporting an accessibility problem

If you encounter an accessibility issue with our website not listed on this page, contact us using our web accessibility report form.

Requesting alternative formats

If you need information in a different format, such as accessible PDF, large print, easy read, audio recording or braille, contact the content owner, where stated.

If you cannot identify the content owner, or if they cannot help, contact webaccessibility@shu.ac.uk.

The University also licenses Sensus Access, which can automatically improve the accessibility of files. We recommend staff and students use this to quickly create more accessible files.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Sheffield Hallam University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non accessible content

We are aware that the website does not meet WCAG standards in some areas, we are working with suppliers to achieve better accessibility in the future.

How we tested this website

PebblePad, Inc test the accessibility of their interface and publish the results on their website. 

In addition, we are currently scoping additional ways to identify accessibility issues, including user testing.

What we’re doing to improve accessibility

As well as running accessibility audits, we are working with staff members to raise awareness around good accessibility practice for the content added to PebblePad.

This statement was prepared on 7 October 2020. It was last updated on 4 March 2024.