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Hallam Help

Welcome to Hallam's first line student support service. We're here to help with day-to-day issues and connect you with specialist support when you need it.

Hallam Help Service Update

The Owen Building Hallam Help desk has now closed. Until the opening of our new MyHallam space in September, please visit the Hallam Help desk in Adsetts Library for City Campus support. Our Hallam Help desk at Collegiate Library remains open, and all other contact channels are unchanged.

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Ask Hallam Helper

Our Hallam Helper chatbot provides instant, 24/7 support for all your study, campus, uni life and wellbeing queries.

Ask Hallam Helper
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Contact our support team

Need personal support or course advice? Our support team is available from 8.45am to 5pm.



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Visit us on campus

Talk to us in person and access specialist advice at one of our Hallam Help points, available at both Adsetts and Collegiate libraries. Open from 9am to 5pm Monday to Friday.

Popular topics

Course

How do I get an extension? Submitting Exceptional Circumstances Requests Enrolling at Hallam Enrolling without a loan Changing seminar groups

Wellbeing

Medical conditions Mental health support Student wellbeing registration

Campus life

Study space bookings IT support Printing payments

International

Financial support for international students Working in the UK as an international student Extending your student visa

Looking for something else? Search the Knowledge Base for more help articles.


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